Premium Sliding Wardrobes at Unbeatable Prices!!
07806669053 indosomltdonline@gmail.com
Premium Sliding Wardrobes at Unbeatable Prices!!

Shipping policy

At Indosom, we aim to provide a reliable and transparent delivery service for all furniture orders across the United Kingdom.

Delivery Coverage & Charges

We offer free standard delivery on orders of £250 or more within England, Wales, and Scotland.

Orders below this value, or deliveries requested outside these regions, may be subject to additional delivery charges. Any applicable delivery costs will be clearly displayed at checkout before the order is completed.

Delivery Arrangements

Once your order is ready for dispatch, our team will contact you approximately 2–3 days before delivery to confirm a suitable delivery date and time.

On the day of delivery, our driver will usually contact you around 30 minutes prior to arrival.

To ensure successful delivery:

  • An adult must be present at the delivery address to receive and inspect the order.

  • If you need to rearrange your delivery, please inform us as early as possible to avoid potential additional charges.

For delivery enquiries or assistance, please contact us:

WhatsApp: 7806669053
Email: indosomltdonline@gmail.com

Delivery Timeframes

Estimated delivery times are as follows:

  • In-stock items: typically delivered within 7–10 working days

  • Orders containing multiple products may be delivered together once all items are available.

If you require urgent delivery or have special delivery instructions, please contact our team before placing your order so we can review the available options.

Please note that delivery times are estimates only and may vary due to circumstances outside our control, including logistics delays, weather conditions, or peak seasonal demand.

Delivery Time Zone

All delivery schedules, confirmations, and customer service communications follow the United Kingdom local time zone:

Greenwich Mean Time (GMT) / British Summer Time (BST)

  • Winter months: GMT (UTC+0)

  • Summer months: BST (UTC+1)

All delivery times confirmed by our team will be based on UK local time.

On the Day of Delivery

Please ensure that someone is available at the agreed delivery time to receive the order.

If delivery cannot be completed due to the absence of the customer or lack of access to the property, a re-delivery or failed delivery charge starting from £25 may apply.

Delivery Access & Restrictions

Our standard delivery service includes delivery to the ground-floor entrance of the delivery address.

Unless previously arranged, our delivery team does not:

  • Carry furniture upstairs or to upper floors

  • Assemble furniture

  • Remove or dispose of existing furniture

Any request for assistance beyond the standard delivery point will be carried out at the customer's own responsibility and risk.